Meet the Team

Our people are the heart of Vet HQ. Meet the passionate team who treat every pet like family and provide trusted, lifelong care.

 

Double Bay Client Services

Natalia Zarebska

Client Services Manager
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Natalia Zarebska

Client Services Manager

Trishla Barmecha

Customer Service Representative
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Trishla Barmecha

Customer Service Representative

Socheata Siv

Customer Service Representative
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Socheata Siv

Customer Service Representative

Darlinghurst Client Services

Neta Rozen

Client Services Manager
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Neta Rozen

Client Services Manager

Augusta Gunn-Lynch

Customer Service Representative/Trainee Nurse
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Augusta Gunn-Lynch

Customer Service Representative/Trainee Nurse
Comprehensive Vet Care

Trusted veterinary services all under one roof

We provide comprehensive care for every aspect of your pet’s health and happiness. From routine check-ups and vaccinations to advanced diagnostics, surgery and palliative care, our experienced team delivers thoughtful, high-quality care in-house, supporting your pet through every stage of life.

Google Rating
5

We have been bringing our pets to Vet Hq in Darlinghurst for almost a decade because, simply, they are the best! Dr Jess Green treats all her patients with thoroughness, compassion and true care. The entire nursing team are also spectacular and we will not be taking our pets anywhere else as long as Vet Hq is around.

Emma Jones
Google Rating
5

The team at Vet HQ Darlinghurst are amazing! Everyone is so friendly and caring, and they really take the time to make sure your pet feels comfortable. The vets explain things clearly and you can tell they truly love animals. The clinic is clean and welcoming, and I always feel my pet is in the best hands.

Dardiles Ar
Google Rating
5

Best Vet Clinic! Oh My Gosh, I owe these guys everything, if it wasn’t for this clinic, I wouldn’t have my WylieCat anymore.
My cat fell out a window, 6 storeys down to concrete, & although he didn’t break bones, he broke his insides, especially his liver. The dedication of care…

Ash Geros
Google Rating
5

Thank you to Jess and the team for looking after our Winnie. Always take extra care and attention. Jess truely listens and takes consideration. Appreciate it.

Annabel Savill
Google Rating
5

We had a seriously wonderful experience here. The team is so friendly, thorough in their explanations for their care, and knowledgeable. I so appreciate a doctor taking the time to educate me as an owner; there’s no better feeling than being an informed decision maker and owner. Our golden retriever, Leo, had the best care…

Jayme Decker
Google Rating
5

I have had dogs from the day I was born. I’ve lost track of the number of veterinarian practices I have dealt with . Vet HQ Double Bay is the best practice ever. Full stop. From the reception staff, to the nurses, to the vets, and to Geoff – the best of the best. Look no further for the most caring team on the planet

Jimmy Pozarik
Google Rating
5

Vet HQ Double Bay has been looking after our beloved Hendrix since he was just 8 weeks old—he’s now nearly 12! The level of care, support, and understanding from the entire team has been absolutely fantastic.

Leigh Minning
Google Rating
5

Saw Dr Tony today for our rabbit’s vaccination and she got a mani/pedi too! Dr Tony is so experienced and handled her so beautifully

Kate Huggins
Google Rating
5

I took my new puppy Zebo (golden retriever) for his 2nd vaccination and the staff made the whole experience amazing made him and myself feel relaxed and welcome! Staff our extremely knowledgeable and are there to help with any questions and worries❤️.

Oscar Dilke
Google Rating
5

Best team , my mini Schnauzer loves his treats and cuddles
He is with VetHQ since he was 8 weeks old, now he is 12 and a half years old beautiful dog . Geoff and everyone at the Clinic is dedicated and loving to our best friends

Judith Crawley

FAQs for our Vet HQ family

What does the Client Services team do?

They manage bookings, client communication, reminders, payments, medical record support, and help coordinate your visit for a smooth clinic experience.

Can the Client Services team assist me in understanding my invoice?

Yes. They can explain itemised charges, quotes, GapOnly claims, insurance processes, and payment options.

How do I book an appointment?

You can contact us by phone, email, or use our online booking system. The Client Services team helps match you with the right vet or nurse.

Can I request the same vet or nurse each time?

Yes. The team will do their best to accommodate your request and ensure continuity of care.

What should I bring to my appointment?

Bring past vet records, current medications, insurance details, and any videos or photos related to symptoms. The Client Services team can guide you if you’re unsure.

Can the team help with anxious pets during check-in?

Absolutely. They can arrange quiet waiting spaces, fast check-in, or car-to-consult transitions to minimise stress.

Book your pet’s appointment today and experience trusted, compassionate care from our dedicated Vet HQ team