Role at Vet HQ: Customer service representative
Socheata discovered her love for animals later than most. What started as joining a friend on casual dog walks quickly revealed a natural gift she never knew she had. Despite once being told she “Wasn’t an animal person,” Socheata proved that sometimes the best paths are the ones we don’t expect, and she’s grateful every day that she trusted her instincts.
At Vet HQ Double Bay, Socheata is the friendly face welcoming clients and their pets while keeping the clinic running smoothly. Drawing on her experience as a dog walker, she brings genuine warmth to every interaction, bonding with the animals, making people laugh, and ensuring everyone has what they need (including snacks!). She has a growing interest in dog behaviour, with a future goal of completing her vet nursing qualifications and has a special soft spot for puppies and senior patients.
Her colleagues would describe her as having “15 personalities,” all of them delightful. What she appreciates most about Vet HQ? “Big team, big dream. We operate from the heart.” One favourite memory captures this perfectly: taking Geoff’s dog Troopy for a beach sleepover, only to have him try to follow her home instead of Geoff a few days later. “He was torn but went with Geoff eventually. I thought that was pretty funny and sweet.”
Outside the clinic, this self-described “mermaid Pocahontas surfer girl” loves surfing and being in the ocean. She recently quit coffee in favour of a soy sticky chai and dreams of one day having a Leonberger.
Comprehensive Vet Care
Trusted veterinary services all under one roof
We provide comprehensive care for every aspect of your pet’s health and happiness. From routine check-ups and vaccinations to advanced diagnostics, surgery and palliative care, our experienced team delivers thoughtful, high-quality care in-house, supporting your pet through every stage of life.
Google Rating
5
We have been bringing our pets to Vet Hq in Darlinghurst for almost a decade because, simply, they are the best! Dr Jess Green treats all her patients with thoroughness, compassion and true care. The entire nursing team are also spectacular and we will not be taking our pets anywhere else as long as Vet Hq is around.
Emma Jones
Google Rating
5
The team at Vet HQ Darlinghurst are amazing! Everyone is so friendly and caring, and they really take the time to make sure your pet feels comfortable. The vets explain things clearly and you can tell they truly love animals. The clinic is clean and welcoming, and I always feel my pet is in the best hands.
Dardiles Ar
Google Rating
5
Best Vet Clinic! Oh My Gosh, I owe these guys everything, if it wasn’t for this clinic, I wouldn’t have my WylieCat anymore.
My cat fell out a window, 6 storeys down to concrete, & although he didn’t break bones, he broke his insides, especially his liver. The dedication of care…
Ash Geros
Google Rating
5
Thank you to Jess and the team for looking after our Winnie. Always take extra care and attention. Jess truely listens and takes consideration. Appreciate it.
Annabel Savill
Google Rating
5
We had a seriously wonderful experience here. The team is so friendly, thorough in their explanations for their care, and knowledgeable. I so appreciate a doctor taking the time to educate me as an owner; there’s no better feeling than being an informed decision maker and owner. Our golden retriever, Leo, had the best care…
Jayme Decker
Google Rating
5
I have had dogs from the day I was born. I’ve lost track of the number of veterinarian practices I have dealt with . Vet HQ Double Bay is the best practice ever. Full stop. From the reception staff, to the nurses, to the vets, and to Geoff – the best of the best. Look no further for the most caring team on the planet
Jimmy Pozarik
Google Rating
5
Vet HQ Double Bay has been looking after our beloved Hendrix since he was just 8 weeks old—he’s now nearly 12! The level of care, support, and understanding from the entire team has been absolutely fantastic.
Leigh Minning
Google Rating
5
Saw Dr Tony today for our rabbit’s vaccination and she got a mani/pedi too! Dr Tony is so experienced and handled her so beautifully
Kate Huggins
Google Rating
5
I took my new puppy Zebo (golden retriever) for his 2nd vaccination and the staff made the whole experience amazing made him and myself feel relaxed and welcome! Staff our extremely knowledgeable and are there to help with any questions and worries❤️.
Oscar Dilke
Google Rating
5
Best team , my mini Schnauzer loves his treats and cuddles
He is with VetHQ since he was 8 weeks old, now he is 12 and a half years old beautiful dog . Geoff and everyone at the Clinic is dedicated and loving to our best friends
Judith Crawley
FAQs for our Vet HQ family
How do I know which Vet HQ clinic to visit - Darlinghurst or Double Bay?
Both clinics offer the same standard of care, shared medical records and a collaborative team. Many clients choose the location closest to home, while others visit a specific vet they love. If you are unsure, our team can guide you to the clinic that best suits your pet’s needs.
Can Vet HQ help if my pet needs urgent attention?
Yes. We can often see urgent cases on the same day at either our Darlinghurst or Double Bay clinic. If the situation is critical, call us right away and our team will advise the safest next step and prepare for your arrival.
What makes Vet HQ different from other vets in Sydney’s Eastern Suburbs?
We combine warm, relationship-based care with advanced diagnostics, gold-standard cat facilities and a Fear Free approach. Many of our vets and nurses have been with us for years, providing genuine continuity and a familiar, trusted team for your pet.
Do you look after pets from outside Darlinghurst and Double Bay?
Absolutely. Many families travel to us from Surry Hills, Paddington, Bondi, Woollahra and across the Eastern Suburbs because they value consistent care and our wide range of services under one roof.
What should I expect during my pet’s first visit to Vet HQ?
You’ll meet a friendly team who takes time to listen, understand your concerns and get to know your pet’s personality. We explain everything clearly, discuss options and create a plan that suits your pet’s health and your family’s routine.
How do I book an appointment with Vet HQ, and what information should I have ready?
You can book online or call our Darlinghurst or Double Bay clinic. It helps to have your pet’s name, species, age, any current medications, and a brief summary of what you’ve noticed. If you have recent test results or notes from another vet, bring them along so we can get up to speed quickly.
Book your pet’s appointment today and experience trusted, compassionate care from our dedicated Vet HQ team
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