Wellbeing at Vet HQ

We know that an animal ages between seven and 10 times faster than us. That means that at every annual consultation check up we are assessing up to 10 years of health of your pet. We feel at Vet HQ that it is imperative to have at least an annual Consultation.

Our comprehensive annual physical examination:

  • Includes a full physical examination
  • Discussion of medical issues that are affecting your pet
  • Discussion of current medications your pet is on
  • Vaccinations, Heartworm, Worming and flea preventative measures  (see separate FAQ’s)
  • Early screening for serious illness (annual blood tests)
  • If your pet is a senior (+7) we may like to perform two health screens per year

We offer multiple other well being programs to help your pet maintain his or her health. Some of these include:

  • Gold Class monthly nurse check up
  • Flea Compliance Programs where we send you your flea products monthly
  • Acupuncture
  • Homeopathy
  • Grooming
  • Links to expert boarding kennels or if you prefer at home pet sitting.

Dental prophylactic procedures vs. Dental Oral Surgery

At Vet HQ we practice Preventative Veterinary Medicine. We know the importance of dental prophylaxis. After all we are meant to go to the dentist at least twice a year.

We can perform the equivalent of a hygienist clean by one of our qualified Veterinary Nurse/dental hygienist. This optimises the health of your pets teeth and gums whilst preventing the risk of heart disease, kidney disease a recently linked in human medicine strokes.

If we notice that your pet has significant gingivitis, periodontitis, and bone disease we will be recommending dental xrays and tooth removal. Our aim is to encourage more regular prophylactic procedures instead of more in depth orthodontic and surgical dental procedures.

What Equipment do you have at Vet HQ

  • Full medical and Surgical facilities
  • Extensive Orthopaedic equipment to cope with major surgery
  • Dental surgical  equipment
  • Endoscopy (key hole surgical equipement)
  • Sterililser
  • Digital Xray machine
  • Digital Dental Xray machine
  • Options for machine driven fluid therapy
  • Idexx Catalyst inhouse blood analyser giving the most accurate results in minutes
  • Blood Transfusion equipment

What Services do you offer at Vet HQ

  • Comprehensive Medicine and Surgical Facilities
  • Preventative Care
  • Endoscopy
  • Ultrasound
  • Cardiology
  • Dental
  • House Call
  • Laboratory Service
  • Alternative Medicine
  • Acupuncture
  • Dog Grooming
  • Pet Styling
  • Cat Boarding
  • Dog Training
  • Puppy School
  • Pet Insurance
  • Adoption HQ

Payment Options

We accept cash and debit, visa, mastercard and American express.

We are happy to organise payment plans through Vet Pay and can organise this prior to your appointment or surgery. If you would like to organise a direct debit scenario per month we can also do this for you.

We do not take accounts so please don’t ask as this may offend you if we decline.

Opening Hours / Consult Hours / After Hours

Opening hours:
7.30am – 7pm Monday – Friday
9am – 5pm Saturday
10am – 1pm Sunday
Consultation by appointment

For after hours emergencies, please click here for more information

Remembering our pets – What happens when we think it is time to put our beloved pet to sleep.

These Questions and Answers aim to to help you understand a little more about what happens when the time comes to loose your best and often most faithful companion. I am going to write these in the format of the questions I most commonly get asked and I will respond to them as I would respond to a client. As always any feedback would be appreciated as I am new to this sport of blogging. These Questions will also appear in the FAQ section on our website.

Dr Geoff, How will I know its time?

As far as I am concerned a dog and a cat do only four things on a daily basis: eat, sleep, show affection to their owners and do some exercise. Once these basic functions start not to occur the time is getting close to think about euthanasia.

Can I just leave him/her and let nature takes its course?

Euthanasia is not a natural event but it is a very peaceful event. Yes it is true I am and my colleagues are deciding between life and death but we are doing this to ensure that our patients do not suffer. When we graduated we took an oath to prevent the pain and suffering of our pets. That  means that if an animal is suffering, we will offer euthanasia as a very powerful treatment modality to reduce the suffering of that individual animal.

What happens?

We use an injection of a drug called pentobarbitone. It is in fact an anaesthetic agent but at the dose we are using, it causes sedation, anaesthesia and then causes the heart and lungs to stop. It is peaceful and is like counting back from 10. We often place a catheter in the arm vein to ensure the process is smooth. Sometimes depending on the situation the euthanasia solution is injected into a specific location in the belly. This takes a little longer but does not stress your pet out as much, especially if they are overly anxious.

We also may use a sedation drug if your pet is overly anxious. This drug is a combination of many drugs including valium and is given under the skin. Occasionally this sedation drug will cause a small vomit.

Do we have to come in to the clinic?

At Vet HQ we make it a priority to ensure that this difficult time is done how and where you want. We will certainly  come to your house. Timing sometimes has to be a little flexible but we will do our best to fit in with you.

Should I stay or go?

This is very difficult time for you and there are no rules. You can do whatever you want and all you need to do is tell us what you feel comfortable with. It is not important what most people do or what your mother tells you to do. If you want to be present you can, and if you don’t we will cuddle your pet and ensure that they are peaceful, relaxed, and that the process of euthanasia is performed with respect.


Grieving is a normal part of the process and one that will take days, weeks, and or months depending on the person. It is important to realise that we are all different and don’t worry if someone says to you ‘pull yourself together it is just a dog’, because it was not just a dog or a cat it was your dog or cat. Grieving is also important for animals. I learnt very early on by one of my clients that animals grieve for varying times like we do. They taught me that grieving in pets occurs far more smoothly if they are present when your other pet passes away. It seemed strange to me, however with plenty of experience now I agree with this statement and where possible if your other pets can be present at the time of passing it helps them deal with their grief.

What happens to the body?

It is a very personal opinion as to what to do with your pet’s body after they pass. We have an organisation that can pick your pet up from us at Vet HQ called Pets at Peace. They can perform individual cremation of your pet and return the ashes in an urn, a plain wooden box or a scatter tube so you can spread the ashes. We have found that all options are particularly tasteful. Many clients also will take the ashes from the scatter tube and bury them in a pot plant with say a rose bush or the like. This way your pet is always close by and can move when you move (for those of us who a little cramped here in the Eastern Suburbs). There is a Pet Cemetery near Richmond that you can engage independently or we can organise for you.

Finally, and by no means at a lessor level is cremation with other animals. We can organise this for you. It is a less costly alternative but one that is conducted with the upmost respect. We use a company that I have been involved with for over 15 years. The animals are treated respectfully right up until their ashes are returned to the soil.

Can I bury my pet at home?

Absolutely. It is important to follow the following rules. We will provide a body bag that will prevent the smell permeating through the soil. We recommend that the grave is dug at least 1 metre down in the soil and not in an area overlying sewers or any cables and pipes.

What is the next step – when to get another pet?

This is again a very personal question. I learnt when I was a young kid something though and I think it was important. When the dog I had as a child passed away my parents went almost immediately and bought another identical looking dog (different sex). I was horrified to think they had gone out and replaced my dog. It was however brilliant for the entire family who again had a faithful companion. I learnt that a new dog was not a replacement of the dog but a replacement of everything good that a dog provides for us as people – love, companionship, and  mental stimulation. I would encourage everyone to think about getting another pet as soon as they can.

Vet HQ Memorial Pages. https://vethq.com.au/in-memoriam/